incident.io is an incident management platform that coordinates response, communication, and follow-up, with deep Slack integration. It targets teams streamlining incident handling and has expanded to include on-call scheduling and status pages alongside its core response product. It includes on-call scheduling, automation, and status pages. Pricing is per-seat and quote-based with no perpetual free tier, only a trial, and it is a closed-source SaaS product that is not self-hostable. The platform carries SOC 2 and ISO 27001 compliance and sits in the high pricing tier.
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Overview
- Founded
- 2021
- Pricing tier
- High
- Startup-friendly
- Yes
- Enterprise-ready
- Yes
Incident management
- Free tier
- No
- On-call scheduling
- Yes
- Automation
- Yes
- Status pages
- Yes
- Open-source
- No
- Self-hostable
- No