Bird, formerly MessageBird, is an omnichannel communications platform covering SMS, voice, email, and chat, combining CPaaS capabilities with CRM features. It targets businesses looking to unify customer messaging across channels. Channel support includes SMS, voice, WhatsApp, and short codes, all available through an API-first model. A free trial is offered, with usage-based pricing thereafter. The platform is certified to SOC 2 and ISO 27001.
smsvoicewhatsappomnichannelex-messagebird
Overview
- Founded
- 2011
- Pricing tier
- Mid
- Startup-friendly
- Yes
- Enterprise-ready
- Yes
SMS / voice
- Free tier
- Yes: Free trial; usage-based.
- SMS
- Yes
- Voice
- Yes
- WhatsApp / chat
- Yes
- Short codes
- Yes
- API-first
- Yes